Orders: All orders placed online are shipped within 24 hours from the business day when they are placed if items ordered are in stock. Orders are not binding until accepted by customer service.
Bulbsandballast.com reserves the right to cross-reference any item to available stock and available brand. If you require a specific product from a specific manufacturer, please notify us in the special instructions box and we will do our best to locate them for you. If we do not have the item in stock you will be notified immediately. We will do our best to make sure that you receive the specific item you requested.
Pricing: Due to the differences in prices structure between brands, the prices on our site apply only to orders online.
Discontinued Items: If an order is placed or a discontinued item, you will be notified immediately. While we do have many sources to try to locate discontinued items, we may not be able to do so. If your order has already been paid for in advance, you will receive a refund.
Payment Terms: We accept Discover, American Express, Visa, and MasterCard as payment for online purchases. For commercial customers, we offer Net 15 days with approved credit. For credit application, please contact our customer service department at 205-788-6088. You will be mailed, faxed or e-mailed a credit application. Once that has been processed and approved your account will be active upon notification.